rr95 FAQ — Full Q&A

Yes. The rr95 platform is optimised for mobile phones and tablets, so you can access Shan Koe Mee, 2D, and 3D games directly through your browser without downloading an app. Works well on both Android and iOS.

3D lottery results are based on official announcements and published according to Myanmar Standard Time (MMT). Players who match all three digits will receive their prize. Result times and prize rates can be found in the game rules section on the rr95 website. No number predictions or lucky number tips are included here — rr95 guarantees fair play only.

Shan Koe Mee is a traditional Myanmar card game where the remainder of your hand's total divided by 9 determines the winner. On rr95, you can access it through the Live Casino section and read the full rules and gameplay explanation inside the game. With a Live Dealer, you get an authentic feel close to the real experience.

2D lottery results are published according to official announcement times in Myanmar Standard Time (MMT) and displayed instantly on the rr95 platform. Winnings are credited to your account automatically after results are out. No number predictions or tips on picking winning numbers are included in this FAQ — you can only rely on luck and bonuses.

To update your personal information, contact us via 24/7 Live Chat or at [email protected]. Changes to your name, phone number, or bank details require identity verification, and our customer support team will guide you through the process. Changes are handled strictly for security reasons — this is a measure in place to protect players.

You can log in from any new device using your usual account credentials on the rr95 Login page. For security, logging in from a new device may require an additional verification step. If you run into any issues, contact Live Chat straight away. Try clearing your browser cache first — if the problem continues, our support team is available 24/7.

On the Login page, click "Forgot Password" and request a reset link using your registered phone number or email. If that doesn't work, contact [email protected], verify your identity, and the team will help you. We recommend using a strong password and not sharing it with anyone.

To register, you need a phone number, a personal email (if you have one), and a strong password. You must be 21 or older. Registration can be completed in minutes through the rr95 Login page. After registering, your first deposit of 20,000 Ks earns a 200% Bonus, so you can start playing with 60,000 Ks.

If incorrect passwords are entered too many times, the account may be temporarily locked for security. Contact 24/7 Live Chat and verify your identity — the support team will help you straight away. If your internet connection is unstable, that can also prevent login, so check your network and try again.

rr95 may request KYC verification at your first withdrawal or when your transaction amount exceeds a set threshold. This is to protect players' funds and ensure the platform's security — it's done with your best interests in mind. Completing KYC in advance makes withdrawals faster.

rr95 is protected by SSL encryption, so any documents you submit are safe and secure. We never share your personal information with third parties, in line with our Privacy Policy — you can read it in full on the Privacy Policy page.

The Myanmar National Registration Card (NRC) is the main accepted ID, and a passport is also accepted. Take a clear photo of the original card and upload it as directed by the support team. A selfie holding your ID may also be requested.

You will be notified of the rejection by email or Live Chat, with an explanation of the reason. If you resubmit complete and correct documents, the support team will review them again. For any questions, contact [email protected] or use the 24/7 Live Chat.

rr95 does not charge any fees for deposits. However, payment providers such as KBZPay, Wave Money, and AYA Pay may apply their own fees, so check your payment app's fee schedule in advance. There are also no fees for Bank Transfer deposits.

The minimum deposit at rr95 is 20,000 Ks, and this applies to all payment methods — KBZPay, Wave Money, AYA Pay, and Bank Transfer. On your first deposit of 20,000 Ks, you receive an additional 40,000 Ks as a 200% Welcome Bonus, giving you 60,000 Ks in total to play with. The bonus requires 20x wagering before withdrawal.

Log in to rr95 and tap Deposit, select KBZPay, then transfer directly from the KBZPay app to the number shown. After the transfer, send the success screenshot via Live Chat — the funds will appear in your account within minutes. If the deposit arrives automatically without any issues, you can just check the success notification without sending a screenshot.

Yes, Wave Money deposits are supported and the process is the same as KBZPay. Find rr95's Wave Money number in the deposit section and you can start from 20,000 Ks. AYA Pay and Bank Transfer are also available, and all methods have the same minimum of 20,000 Ks.

Keep the transfer screenshot and send it to rr95 Live Chat. Deposits normally arrive within minutes, but network delays or bank delays can occasionally take up to 3 hours. If it has been more than 3 hours, contact Live Chat straight away and the support team will look into it for you.

rr95 VIP has 4 levels: Bronze, Silver, Gold, and Platinum. Bronze — up to 0.4% weekly cashback. Silver — up to 0.8%. Gold — up to 1.1%. Platinum — up to 1.5% cashback. The higher your level, the higher your cashback rate. Players who wager more can reach higher levels.

VIP players not only receive higher cashback but also get priority support. At Platinum level, you can enjoy more bonus offers, early access to promotions, and dedicated service — rr95's way of recognising its players.

For example, if you're at Gold VIP level and lose 500,000 Ks in a week, you'll receive 1.1% cashback — that's 5,500 Ks added to your account. At Platinum level, the rate is 1.5%, so you'd receive 7,500 Ks. Cashback is credited directly to your account every Monday. Wagering requirements may apply, so please read the Terms & Conditions.

The more you wager in a week, the better your chances of moving up a VIP level. You can ask the rr95 support team how much more you need to wager. Note that a long break from playing can cause your level to drop, so consistent play matters. Players working towards Platinum can enjoy more bonus benefits along the way.